Better Business Bureau

 Customer Survey

  Customer surveyed :   dmg world media , 325 Essjay , Williamsville NY 14221

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Wonderful company to work with . Very professional and helpful. Response time is      exceptional

Responding contact :  Cindy Czaja

Customer surveyed :   Complete Benefit Services Inc.  950A Union Rd. West Seneca NY 14224

What influenced you to pick Buffalo Telecom Inc.     Other

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Complete Benefit Services

Customer surveyed :   Dr. Andrew Green  3615 Seneca St.  West Seneca NY 14224

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :  Excellent outfit

Responding contact :  Dr. Andrew Green

Customer surveyed :   Bitterman's Automotive Center Inc.  7631 Transit Rd.  E. Amherst NY 14051

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Bitterman's Automotive

Customer surveyed :   Costanzo's Bakery Inc.   30 Innsbruck Dr.  Cheek.  NY  14227

What influenced you to pick Buffalo Telecom Inc.     Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Kristen Gervasio

Customer surveyed :   Buffalo & Erie Co. Workforce  275 Oak St. Suite 220  Buffalo NY 14203

What influenced you to pick Buffalo Telecom Inc.     Repeat customer & Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : All staff at Buffalo Telecom were very helpful when it came to all of my telecommunication     needs

Responding contact :  Frank Ganci

Customer surveyed :   Brown & Kelly, LLP  1500 Liberty Bldg.  Buffalo NY 14202

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Brown & Kelly

Customer surveyed :   Arts Council in Buffalo & Erie County  700 Main St. Buffalo  NY 14202

What influenced you to pick Buffalo Telecom Inc.     Other

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Buffalo Telecom services our phone equipment. We have not had to use them often, but          when we do they are quick to respond, polite and efficient.

Responding contact :  Arts Council

Customer surveyed :   Atto Technology   155 Crosspoint Pkwy.  Getzville  NY 14068

What influenced you to pick Buffalo Telecom Inc.     customer since 1992 , Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Highly Recommend  **  Excellent Service  **  Fair prices  **  Professional Staff

Responding contact :  Don Mekarski , IT Manager

Customer surveyed :   Petri Baking Products Inc.  18 Main St.  Silver Creek NY 14136-1495

What influenced you to pick Buffalo Telecom Inc.     Repeat Customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :  Everyone at Buffalo Telecom is friendly and knowledgeable and eager to help with whatever questions or problems we might have.

Responding contact :  Judy Lillie

Customer surveyed :   Kenmore Police Department

What influenced you to pick Buffalo Telecom Inc.     other

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Chief of Police  Samuel A. Camilleri

  Customer surveyed :   Waterfront Healthcare ( Kaleida Health ) 200 7^th St.  Buffalo NY 14201

What influenced you to pick Buffalo Telecom Inc.     other

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  George R. Aimele

  Customer surveyed :   Metro Ken-Ton Realty  2338 Elmwood Ave.  Kenmore NY 14217

What influenced you to pick Buffalo Telecom Inc.     Repeat Customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :  Great Company and Service !!!

Responding contact :  Michael Smith

Customer surveyed :   Lytle Associates  101 Lang Blvd.  Grand Island  NY  14072

What influenced you to pick Buffalo Telecom Inc.     Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Marie Zaczek

Customer surveyed :   J J Juliani Construction  3788 Broadway  Cheektowaga  NY 14227

What influenced you to pick Buffalo Telecom Inc.     Repeat Customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  J J Juliani Construction 

Customer surveyed :   Mr. Joseph Goodell

What influenced you to pick Buffalo Telecom Inc.     Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?     Yes

Customer surveyed :   Schneider's Fish & Seafood Co.   2150 Old Union Rd.  Cheek. NY  14227

What influenced you to pick Buffalo Telecom Inc.     Repeat Customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Schneider's Fish & Seafood Co.   

Customer surveyed :   Rupp, Baase, Pfalzgraf & Cunningham LLC  1600 Liberty Bank Bldg.      Buffalo NY 14202

What influenced you to pick Buffalo Telecom Inc.     Along with Choice One offered best price

Please rate the quality of the service you received     Good

Would you do business with this company again ?    Yes

Comments : Buffalo Telecom has been great about dropping everything to deal with some ongoing computer board problems we've had. They are a full service Company & a pleasure to deal with.

Responding contact :  Jill Warner - Office Administrator

  Customer surveyed :   Hamberger & Weiss   1725 Statler Towers   Buffalo NY 14202

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    yes

Comments :

Responding contact :  Hamberger & Weiss  

Customer surveyed :   Security Credit Systems Inc.   1250 Niagara St.  Buffalo NY 14213

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Security Credit Systems Inc.

Customer surveyed :   Sacred Heart Church   1917 Eleventh St.  Niagara Falls NY  14305

What influenced you to pick Buffalo Telecom Inc.     Referral

Please rate the quality of the service you received     Good

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Sacred Heart Church  

Customer surveyed :   Shipman Print Solutions   2424 Niagara Falls Blvd.  Niagara Falls NY

What influenced you to pick Buffalo Telecom Inc.     Referral

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Buffalo Telecom is one of the best companies I have ever dealt with. Always professional and helpful, I have and will continue to recommend them as a great telecommunications supplier.

Responding contact :  Michael Fiore

Customer surveyed :   Summit Educational Resouces  300 Fries Rd.  Tonawanda NY 14150

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Great Company - They don't sell you solutions that you don't need. Solutions that they provide always fit our applications perfectly.

Responding contact :  Gabriel Munoz

Customer surveyed :   St. Andrews R.C. Church  1525 Sheridan Dr.  Kenmore NY 14217

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  St. Andrews R.C. Church

Customer surveyed :   St. Bernadette's Church  5930 South Abbott Rd. Orchard Park NY 14127

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Very easy to deal with. Service is very prompt & reliable.

Responding contact :  Paul Huber

Customer surveyed :   St. Mathew's Cemetery  180 Old French Rd.  West Seneca NY 14224

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Good

Would you do business with this company again ?    Yes

Comments : Tony ( Salesman ) was very concerned and solved any problems.

Responding contact :  St. Mathew's Cemetery

Customer surveyed :   Northwest Community Health Care Center  155 Lawn Ave. Buffalo NY

What influenced you to pick Buffalo Telecom Inc.     Other

Please rate the quality of the service you received     Excellent !

Would you do business with this company again ?    Yes

Comments : Everyone at Buffalo Telecom is very helpful, pleasant, informative and willing to get the job done - They go out of their way to make phone operations here at Northwest Health Center run efficiently & smooth & up to date.

Responding contact :  Paula Gurecki   Admin. Asst.

Customer surveyed :   Sheridan Collision Center  6050 Sheridan Dr.  Williamsville NY 14221

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Sheridan Collision Center

Customer surveyed :   Nova Healthcare   2680 Grand Island Blvd.  Grand Island  NY 14072

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Excellent to deal with. Very knowledgeable & trustworthy

Responding contact :  William St. George

Customer surveyed :   Whiting Roll up Door  113 Cedar St.  Akron  NY  14001

What influenced you to pick Buffalo Telecom Inc.     Repeat customer

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments : Very Satisfied

Responding contact :  Robert Bierajinski

Customer surveyed :   Temple Bethel

What influenced you to pick Buffalo Telecom Inc.     Other

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    Yes

Comments :

Responding contact :  Renee' Perrington

Customer surveyed :   Sword of the Spirit Ministries  300 Kensington  Buffalo NY 14204

What influenced you to pick Buffalo Telecom Inc.     Phone Book advertisement

Please rate the quality of the service you received     Excellent

Would you do business with this company again ?    yes

Comments : We found the people to be trustworthy -- They had an excellent knowledge of the product.

Responding contact :  John Guadagno

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